Support
When the ground starts to shake, we are there.
A question in day-to-day work, a process that does not run as intended, or a new requirement: at easydoo you reach people who know your solution. Personally and from Switzerland.
Developed and hosted in Switzerland
How to reach us
The direct route to help.
No anonymous support: your request goes to people who know easydoo and your setup.
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Email
Write to us with your request. It is quickest if you include the details from the checklist below.
info@easydoo.com -
Contact form
Describe your request in the form. We will get back to you personally.
Go to the contact form -
Ticket system
Submit your request directly in our ticket system. That way it is properly documented and goes straight to the support team.
Go to the ticket system
So we can help quickly
With these details we can usually understand your request without having to ask back.
- Name of your organisation and of the workspace concerned
- What you wanted to do and what happened instead
- The dossier, form or process concerned
- Screenshot or error message, if available
- How urgent it is and whether other people are affected
Not just a standard demo.
Your processes are the starting point.
We get to know your workflows and challenges. Then we show you concretely what your processes can look like in easydoo. A short conversation is all it takes to get started — free of charge and without obligation.
- 01
First conversation
We want to understand how your processes run today, what challenges exist and which systems you use.
- 02
Preparation
Based on your processes, we prepare concrete examples that show how easydoo can support you.
- 03
Second conversation
We show you what your processes can look like in easydoo and discuss the possibilities together.