Process · Projects & knowledge
Knowledge you can find — and rely on.
Instructions, templates, procedures and answers to frequent questions: an organisation’s knowledge is buried in documents, emails and people’s heads. easydoo turns it into a well-maintained knowledge base — with clear owners, review and updates, right next to everyday work.
The situation
Where things get stuck today
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Knowledge in people’s heads
One person knows how something works. If they are absent or leave, the knowledge is gone.
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Outdated documents
There are five versions of a set of instructions on the network drive — which one applies is unclear.
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The same questions again and again
New employees ask what others have already explained several times.
Process flow
From capture to update.
A simple maintenance cycle that keeps knowledge up to date.
- 1
Capture
Experts capture instructions, templates and answers directly in easydoo — with text, images and documents.
- 2
Review
A four-eyes check ensures that content is correct and easy to understand.
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Publish
Approved articles can be found by the target group — with read confirmation if needed.
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Update
Every article has an owner and a review date; easydoo sends a reminder when it needs updating.
How easydoo helps
What easydoo brings to the table.
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Built-in word processing
Articles with text, tables, images and diagrams — without an additional tool.
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Approval & read confirmation
Important content is approved and demonstrably read by the people concerned.
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Structure & search
Categories, tags and full-text search make knowledge quick to find.
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Review date & follow-up
Every article is reviewed regularly — outdated content stands out.
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Linked to the work
Instructions are linked to processes and tasks and appear where they are needed.
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A foundation for AI
A well-maintained knowledge base is the prerequisite for AI assistants to give correct answers.
Example
What it looks like day to day
The head of administration describes the procedure for expense claims in an article. Her deputy reviews it, then it is published and linked in the onboarding process. New employees find the answer themselves. After a year, easydoo sends a reminder to review it — a new form now applies, so the article is updated.
Your benefits
What changes.
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Knowledge stays
Independent of individual people.
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Always up to date
Review dates keep content valid.
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Fewer queries
Answers can be found independently.
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Faster onboarding
Newcomers find their way around more quickly.
Getting started
Productive within a few weeks.
You do not start from scratch: the process is ready as a template and is tailored to your organisation together with you.
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Understand the process
In a conversation, we clarify how the process runs today, who is involved and where it gets stuck.
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Adapt the template
Fields, steps, responsibilities and deadlines are tailored to the way you work.
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Roll out and expand
The team starts with the process — further processes are added when you are ready.
Not just a standard demo.
Your processes are the starting point.
We get to know your workflows and challenges. Then we show you concretely what your processes can look like in easydoo. A short conversation is all it takes to get started — free of charge and without obligation.
- 01
First conversation
We want to understand how your processes run today, what challenges exist and which systems you use.
- 02
Preparation
Based on your processes, we prepare concrete examples that show how easydoo can support you.
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Second conversation
We show you what your processes can look like in easydoo and discuss the possibilities together.