Process · Projects & knowledge

Managing products — from feedback to launch.

Good product management brings together what customers, sales, service and the market know about a product. easydoo runs every product as a dossier — with feedback, ideas, roadmap, launches and life cycle — and makes decisions traceable for everyone involved.

The situation

Where things get stuck today

  • Feedback trickles away

    Customer requests and feedback reach sales and service, but rarely make it to product management in one place.

  • Gut-feeling priorities

    Whoever asks loudest gets the feature — because value, effort and demand are never laid out side by side.

  • Launches with gaps

    At market launch, sales, marketing, support and documentation all need to be ready — and something always gets forgotten.

Process flow

From input to further development.

One product dossier across the entire life cycle.

  1. 1

    Input

    Customer feedback, ideas, market observations and requests from sales and service are collected with the product.

  2. 2

    Prioritisation

    Proposals are assessed and prioritised by value, effort and demand — the decision is documented.

  3. 3

    Roadmap

    Prioritised initiatives go into the roadmap and are handed over to development.

  4. 4

    Launch

    The launch is prepared with a checklist: sales, marketing, support and documentation receive their tasks.

  5. 5

    Evolution

    After the launch, feedback and key figures are tracked — and feed into the next round.

How easydoo helps

What easydoo brings to the table.

  • Product dossier

    Products and variants with your own fields, documents and owners.

  • Collect feedback

    Feedback from emails, service tickets and customer conversations is assigned to the product.

  • Assess & prioritise

    Value, effort and demand as fields — decisions become traceable rather than random.

  • Roadmap & dates

    Planned initiatives with time frame and status — linked to the development initiatives.

  • Launch checklists

    Recurring tasks for sales, marketing and support as a template — nothing gets forgotten.

  • Overview per product

    Dashboards show open feedback, the roadmap and the status of launches.

Example

What it looks like day to day

A product manager looks after a software solution. The team assigns requests from customer conversations and support tickets to the product dossier in just a few clicks. Once a quarter, she reviews the collected proposals with development and plans the roadmap. For the next release, she starts the launch checklist: marketing prepares the communication, support the guides, and sales receives training.

Your benefits

What changes.

  • The customer’s voice, collected

    Feedback reaches the product.

  • Clear priorities

    Decisions based on value, not volume.

  • Launches under control

    Everyone involved is ready on time.

  • Transparent roadmap

    Everyone knows what is coming next.

Getting started

Productive within a few weeks.

You do not start from scratch: the process is ready as a template and is tailored to your organisation together with you.

  1. Understand the process

    In a conversation, we clarify how the process runs today, who is involved and where it gets stuck.

  2. Adapt the template

    Fields, steps, responsibilities and deadlines are tailored to the way you work.

  3. Roll out and expand

    The team starts with the process — further processes are added when you are ready.

Not just a standard demo.

Your processes are the starting point.

We get to know your workflows and challenges. Then we show you concretely what your processes can look like in easydoo. A short conversation is all it takes to get started — free of charge and without obligation.

  1. 01

    First conversation

    We want to understand how your processes run today, what challenges exist and which systems you use.

  2. 02

    Preparation

    Based on your processes, we prepare concrete examples that show how easydoo can support you.

  3. 03

    Second conversation

    We show you what your processes can look like in easydoo and discuss the possibilities together.

Management summary

easydoo in 60 seconds

Reading time: approx. 1 minute

easydoo organises the daily work of an organisation on one platform. Office and industry solutions come in where specialisation truly adds value.

What easydoo connects

  • People
  • Processes
  • Information
  • Communication
  • Existing systems

One seamless digital workplace

The principle

Specialisation where it adds value

  • Microsoft 365
  • ERP & finance
  • Industry solutions

easydoo

The daily work of the whole organisation — on one platform.

  • Tasks
  • Processes
  • Communication
  • Documents
  • Appointments

What it brings

  1. 01 One place for work Everyone sees what is due, who is responsible and where things stand.
  2. 02 Fewer isolated tools End-to-end processes instead of switching between many tools.
  3. 03 What you have stays Office, ERP and specialist software are connected, not replaced.

Facts

  • Swiss made Developed and hosted in Switzerland
  • from CHF 250 per month for the workspace
  • Start small with one team or one process
  • AI works alongside following the same rules as your team
View pricing